Please read these Refund Policy carefully before accessing or using the services provided by Soft Think Software India LLP ("Company," "we," or "us"). We strive to provide high-quality services and ensure client satisfaction. Please read our refund policy carefully before making any purchase.
Our projects are split into milestones to ensure transparency and accountability. Upon completion of each milestone, a demo will be presented to you for your review and approval. Payment for that milestone is required upon your satisfaction with the demo. Once a milestone payment is cleared, no refunds can be given for that particular milestone.
We prioritize client satisfaction and aim to address any concerns or queries you may have during the project development process. We encourage you to provide feedback and communicate any adjustments or improvements you require during the milestone demos. Our team will diligently work to meet your expectations and deliver the desired results.
Once you have approved a milestone demo and the corresponding payment has been processed, no refunds will be issued for that milestone. This policy ensures that you have the opportunity to thoroughly review the work completed before proceeding to the next phase of the project.
In rare cases where there are exceptional circumstances beyond our control that prevent us from delivering the agreed-upon services, we may consider issuing a refund at our discretion. Such circumstances may include technical limitations, unforeseen obstacles, or project cancellation initiated by us.
If you believe you are eligible for a refund under exceptional circumstances, please contact our customer support team at softthinksoftware@gmail.com. We will review your request and respond promptly with a resolution. If your request has merit, we will issue full refund within 7 working days to the bank account provided by you for refund purposes.
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By engaging our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us for clarification before proceeding with your purchase.
If you have any questions, concerns, or inquiries regarding these refund-related terms, please contact us at:
Soft Think Software India LLP
C/O Madhu Kumari, Bhagwat Ngr Bahadurpur, Kumhrar, Patna, India 800026
softthinksoftware@gmail.com